Privacy Policy

Information We Collect

Joe Bus may collect information that customers voluntarily provide when searching for trips, making a booking, creating an account or contacting the company. This may include names, email addresses, telephone numbers, passenger details and booking information.

How Information Is Used

Information may be used to process bookings, communicate trip details, provide support, manage cancellations, maintain booking history and operate or improve the Joe Bus website and transportation service.

Payments

Payment information will be processed through the payment provider selected for the Joe Bus booking system. Joe Bus does not intend to store complete payment-card information within WordPress.

Website and Technical Information

The website may use standard technical information such as server logs, cookies or similar technologies for security, website functionality, account sessions and performance.

Service Providers

Joe Bus may use trusted service providers for hosting, payment processing, email delivery, backups or other website operations.

Data Retention and Security

Booking and account information may be retained for operational, customer-service, accounting or legal purposes. Reasonable safeguards will be used to protect information under Joe Bus control.

Questions About Privacy

Contact info@joebus.ca or 647-775-0751.